Privacy Policy

    Last Updated: 2025-10-15

    Introduction

    Welcome to CoolBacker. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website.

    Who We Are

    Website: https://coolbacker.com
    Contact Email: [email protected]

    What Data We Collect

    We collect personal data when you submit forms on our website:

    Contact Form Submissions

    • Name
    • Email address
    • Message content

    Newsletter Subscriptions

    • Email address

    Sponsored Content Requests

    • Project name
    • Project URL
    • Project description
    • Contact name
    • Contact email
    • Budget range (optional)

    Why We Collect This Data

    We collect this information to:

    • Respond to your inquiries and requests
    • Send you newsletters (only if you subscribe)
    • Process sponsored content submission requests
    • Improve our services

    Legal Basis (GDPR Article 6): Your consent (by submitting forms) and legitimate business interests (providing the services you requested).

    How Long We Keep Your Data

    We retain all form submissions for 2 years from the date of submission. After 2 years, your data is automatically and permanently deleted from our systems.

    Who We Share Your Data With

    We do not sell or share your personal data with third parties for marketing purposes. Your data is only accessed by:

    • Our website administrators (to process your requests)
    • AWS (our hosting provider - data stored in AWS DynamoDB)

    Your Rights

    Under GDPR and CCPA, you have the right to:

    • Access your data: Request a copy of all personal data we hold about you
    • Delete your data: Request permanent deletion of your personal data
    • Lodge a complaint: Contact your local data protection authority if you believe your rights have been violated

    To exercise these rights, email us at: [email protected]
    We will respond to your request within 30 days.

    Cookies

    We use two types of cookies:

    Essential Cookies

    These cookies are necessary for the website to function and cannot be disabled. They include:

    • Cookie consent preferences (remembers your choice for 12 months)
    • Session management

    Analytics Cookies (Optional)

    If you consent, we use analytics cookies to understand how visitors use our website. These help us improve our service. You can opt out at any time by changing your cookie preferences.

    To reset your cookie preferences: Clear your browser's cookies and localStorage for coolbacker.com.

    Data Security

    We implement appropriate technical measures to protect your data:

    • Data stored in AWS DynamoDB with encryption at rest
    • HTTPS encryption for all data transmission
    • Access controls limiting who can view submissions

    Changes to This Policy

    We may update this privacy policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and may notify newsletter subscribers via email.

    Contact Us

    For any privacy-related questions or to exercise your rights, contact us at:
    [email protected]
    You can also lodge a complaint with your local supervisory authority.

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